Shipping policy
At Hostl Apparel LLC, we are committed to providing you with a smooth and reliable shopping experience. Please review our shipping policy carefully before placing your order.
1. Order Processing
-
All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving payment.
-
If we experience a high volume of orders, shipments may be delayed by a few days. We will notify you if there are significant delays.
2. Shipping Rates & Delivery Estimates
-
Shipping charges for your order will be calculated and displayed at checkout.
-
Estimated delivery times are provided at checkout but may vary depending on your location, weather conditions, and carrier delays.
-
We are not responsible for delays caused by carriers, customs, or other circumstances beyond our control.
3. Domestic Shipping (U.S.A.)
-
We offer standard and expedited shipping options within the United States.
-
Once your order has shipped, you will receive a confirmation email with tracking information.
4. International Shipping
-
We ship worldwide. Shipping rates and estimated delivery times will be displayed at checkout.
-
Important: International orders may be subject to import duties, taxes, and customs fees imposed by your country’s government. These charges are not included in the price of your order or shipping cost.
-
Hostl Apparel LLC is not responsible for paying importation costs, taxes, customs duties, or any related fees. These charges are the sole responsibility of the customer.
-
If you refuse a package due to unpaid customs fees, we cannot issue a refund for shipping costs or the order itself.
5. Lost or Damaged Packages
-
Hostl Apparel LLC is not liable for lost, stolen, or damaged packages once they have been handed over to the shipping carrier.
-
If you believe your order is lost or damaged, please contact the carrier directly with your tracking information. We will assist you in filing a claim if necessary.
6. Address Accuracy
-
Customers are responsible for providing accurate shipping information. Hostl Apparel LLC is not responsible for orders shipped to incorrect addresses provided by the customer.
7. Contact Us
If you have any questions about your order or our shipping policy, please contact us at:
📧 email: hostlapparel@gmail.com